Company Information
Name : Charalambos Fotopoulos
Business Type : Beekeeper
Address : ATHANATON 2, Ano Liosia, Athens, Greece
Tel. : (+30) 210 2486 925 - Mobile. : (+30) 697 2600 746
Email: melixaris@yahoo.gr
Tax ID: 112873040
Tax Office: Agion Anargyron
Introduction
This document (together with any document referred to herein) sets out the terms and conditions governing the use of this website and the purchase of products through this website (hereinafter referred to as the “Terms”).
Please read these Terms carefully. By using this website or placing an order through it, you agree to be bound by these Terms. If you do not agree to all of the Terms, do not use this website.
These Terms may be subject to change. It is your responsibility to read them at regular intervals, as the Terms in force at the time you use the website or at the time of the conclusion of the Agreement (as defined below) are the applicable ones.
Our details
This website is managed by the company named "Charalambos Fotopoulos" and is based in Ano Liosia, at 2 Athanaton Street 13341, with VAT number 112873040
Your details and your visits to this website
The information or personal data you provide to us is subject to processing. By using this website, you consent to the processing of such information and data and you declare that all information and data you provide to us are true and accurate.
Use of the website
By using this website and/or placing an order through it, you undertake:
- Use the website only to submit legitimate inquiries or orders.
- Do not place false or fraudulent orders. If we reasonably believe that such an order has been submitted, we have the right to cancel it and inform the competent authorities.
- Provide us with your correct and accurate e-mail address, postal address and/or other contact details. In this way, you accept that we can use this information to contact you in the event that this is deemed necessary.
If you do not provide us with all the information we need, we may not be able to complete your order.
By submitting an order through the website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.
Availability of services
The products offered through this website are available for shipping & delivery only in Greece and Cyprus.
Formation of the contract
The information referred to in the Terms and the details contained in this website do not constitute an offer to sell, but rather an invitation to information. No contract will be deemed to have been formed between us and you in relation to any products, unless your order is expressly accepted by us. If we do not accept your order, and the money has already been deducted from your account, then it will be refunded in full.
To place an order, you will be asked to follow the online purchase process and click the “Payment Approval” button to submit the order. You will then receive an e-mail from us confirming receipt of your order (“Order Confirmation”). Please note that this does not mean that your order has been accepted, as it constitutes an offer from you to us to purchase one or more products. All orders are subject to our acceptance and such acceptance will be confirmed by sending you an e-mail confirming that the product has been shipped (“Shipping Confirmation”). The contract for the purchase of a product between us (“Contract”) will only be considered concluded when we send you the Dispatch Confirmation.
The Contract will only relate to the products whose dispatch we have confirmed in the Dispatch Confirmation. We are not obliged to supply you with any further products that may be part of your order until the dispatch of such products is confirmed by a separate Dispatch Confirmation.
Product Availability
All product orders are subject to availability and in this light, in the event of supply difficulties or out-of-stock, we reserve the right to inform you of similar products of equal or superior quality and value, which you canIf you do not wish to order such similar products, we will refund you the amount you may have paid in full.
Order Rejection
We reserve the right to withdraw any product from this website at any time, and/or to remove or edit any material or content on this website. Although we make every effort to process all orders submitted to us, exceptional circumstances may arise in which we may have to refuse to process an order after we have already sent you the Order Confirmation, which we reserve the right to do at any time in our absolute discretion.
We shall not be liable to you or to any third party for the withdrawal of any products from this website, whether sold or not, as well as for the removal or processing of any material or content of the website or for the refusal to process or accept an order after we have sent you the Order Confirmation.
Delivery
Subject to the provisions of article 7 above regarding the availability of products and subject to the occurrence of any In exceptional circumstances, we will make every effort to complete your order for the product(s) listed in the Shipping Confirmation by the delivery date specified in the Shipping Confirmation or, if no estimated delivery date has been specified, within 10 days of the date of the Shipping Confirmation.
However, delays may occur in the following cases:
Customization of products
Specialized products
Unforeseen circumstances
Delivery area
If for any reason we are unable to meet the delivery date, we will inform you and offer you the option to either continue shopping with an extended delivery time, or cancel the order with a full refund. Please note that no deliveries are made on Saturdays and Sundays.
For the purposes of these Terms, "delivery" will be deemed to have been made or the order will be deemed to have been delivered upon signature of the receipt of the products at the agreed delivery address.
Failure to deliver
If we are unable to deliver the products to you, then they will be returned to us and we will contact you immediately to arrange their re-delivery.
If you are not at the delivery point at the agreed time, please contact us to reschedule delivery for another day.
If, after 15 days from the time your order is ready for delivery, the order in question has not yet been delivered for reasons beyond our control, we will assume that you wish to cancel the Contract and the Contract will be deemed to have expired. As a result of the termination of the Contract, we will refund the price paid for the products in question as soon as possible and in any case within 30 days from the date on which we determine that the Contract has expired. In such cases, we have the right to charge you with any delivery costs and other costs incurred as a result of the termination of the Agreement.
Risk and ownership
Responsibility for the products passes to you from the moment of delivery.
Ownership of the products passes to you either upon our full receipt of all amounts due in relation to the products, including shipping costs, or upon their delivery (as defined in Article 9) if this is made earlier than receipt.
Price and payment
The price of each product will be that set out, from time to time, on our website, except in cases of obvious error. We always take care to ensure that all prices on the website are accurate, however errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the opportunity to reconfirm the order at the corrected correct price or to cancel it. If we are unable to contact you, we will assume that your order has been cancelled and if you have already paid for the products, we will refund you the full amount you paid.
We are not obliged to supply you with any products at the incorrect lower price (even if we have sent you a Dispatch Confirmation), where the error in the price is obvious and undisputed and could reasonably have been recognised by you as such.
p>The prices on our website include VAT but not shipping costs, which are set out in the Delivery Cost Guide and which will be added to the total amount due.
Prices may change at any time, however (notwithstanding the above) any changes will not affect any order for which an Order Confirmation has already been sent to you.
Once you have completed your shopping and all the products you wish to purchase have been added to your cart, the next step will be to complete the checkout process and pay. To do this, follow the instructions displayed on our website during the product ordering process.
Payment can be made with Visa, Mastercard & VivaWallet credit, debit or prepaid cards. To minimize the possibility of unauthorized access, your card details will be encrypted. After receiving your order, we will request a pre-authorization of your card to ensure that there is sufficient credit to complete the transaction. The purchase amount will only be charged to your card once your order has been shipped for delivery from our warehouse.
By clicking the "COMPLETE ORDER" button, you confirm that the card belongs to you.
Cards are subject to validity and approval checks by your card issuer. If we do not receive the required payment authorization, we are not responsible for any delay or non-delivery and we will not be able to conclude a Contract with you.
Alternatively, you are given the opportunity to pay the price of your order by cash on delivery, following the instructions provided on our website, if you choose this payment method.
Changes/Returns Policy
In accordance with the applicable provisions in the event that you are a consumer, you may at any time within 14 calendar days from the date of delivery withdraw from the Contract (except in cases where it concerns any of the products listed below, where the right of withdrawal is not provided).
In this case, you can prove the exercise of the right of withdrawal by any of the means provided by law, in any case you will be considered to have legally exercised this right if you have proof of return/shipment of the products to us.
Your right to withdraw from a Contract only applies to products that are returned in exactly the same condition as you received them. Please return each product using its original packaging. You must also include with the returned product all boxes, product labels, any accompanying documents and wrappings. No amount will be refunded to you if the product has been used after opening or is damaged. Therefore, you must take due care of the products in your possession.
Exchanges are limited only to identical products, of different quantity or weight.
You can return any product to our store or via a courier company that we will arrange. None of the above options involve any additional costs for you.
If you choose not to use any of the available free return methods, you will be responsible for the return costs. Please note that if you wish to return the goods to us by your own means, we have the right to charge you for the direct costs we may incur in receiving the products in this way.
We will examine the returned product in detail and inform you whether you are entitled to a refund. We will refund your money as soon as possible and in any case within 30 days from the day you notified us of your withdrawal. The refund will be made using the same method as the payment.
If you have any other questions, please contact us via our online contact form or by phone at 210 3214470
In the event that you believe that the product you ordered does not comply with the terms of the Contract at the time of delivery, you should contact us immediately via our online contact form, describing in detail the product and its defect. Alternatively, you can contact us by phone at 210 3214470 and we will give you instructions on further actions.
You can return the product by choosing from the return methods described above.
Once we receive the returned product, we will examine it in detail and inform you via e-mail within a reasonable time whether you are entitled to a replacement or refund. The refund or replacementof the product will be carried out as soon as possible and, in any case, within 30 days from the day we confirmed to you via e-mail that you are entitled to a refund or replacement of the defective product.
In the case of defective products, the amount paid will be refunded in full, including shipping costs and any other reasonable costs incurred by you for returning the product. Your refund will be made using the same method of payment.
Liability and Disclaimer
Unless expressly stated otherwise in these Terms, our liability in relation to any product purchased through our website is strictly limited to the purchase price of that product.
Without prejudice to the above, nothing in these Terms excludes or limits in any way our liability in the following cases:
- Death or personal injury caused by our negligence,
- Fraud or fraudulent misrepresentation
- For any matter for which it would be unlawful or unfair for us to exclude or limit, or to attempt to exclude or limit, our liability.
Subject to the preceding paragraph and to the fullest extent permitted by law, permitted by law, unless otherwise stated in these Terms, we assume no liability for the following, regardless of the cause arising:
- Loss of income or revenue
- Loss of business activity
- Loss of profits or contracts
- Loss of anticipated savings
- Loss of data
- Waste of administrative resources or working hours.
Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted to or received from this website, unless otherwise expressly stated on the website.
All product descriptions, information and material posted on this website are provided "as is" and without any warranty of any kind, whether express, implied or otherwise.
To the maximum extent permitted by law, but without excluding anything that could not be lawfully excluded in the case of consumers, we disclaim all warranties of any kind.
Intellectual Property
You acknowledge and agree that all copyright, trademarks and other intellectual property rights in and to all material and content provided as part of the website are at all times reserved by us or our licensors. Their use is permitted only with the express authorization of us or our licensors. This does not prevent you from using this website to the extent necessary to create a copy of an order or the elements of the Agreement.
Viruses, piracy and other electronic crimes
You may not misuse this website by knowingly transmitting viruses, Trojan horses, worms and other malicious software or other material that is malicious or technologically harmful. You may not attempt unauthorized access to this website and its server, or to any other server, computer and database connected to our website. You undertake not to attack the website through a denial of service attack or through a distributed denial of service attack.
Breach of this obligation may constitute a criminal offense under applicable law. Any such violation will be reported to the competent law enforcement authorities with whom we will cooperate in order to reveal the identity of the electronic offender. Similarly, in the event of such a violation, your right to use this website will be immediately terminated.
We are not responsible for any loss or damage caused by a denial of service attack, viruses or other malicious software or technologically harmful material that may infect your computer, its components, data or any other material due to the use of this website or the downloading of material contained in it or similar material from another website to which this page refers.
Links to our website
Our website may contain links to other websites and resources provided by third parties. These links are provided for informational purposes only, and the content of these websites or sources is in no way under our control. Therefore, we bear absolutely no responsibility.for any loss or damage that may arise from the use of such links.
Notices – communication
All notices submitted by you to us must be submitted via our online contact form. Notices from us to you will be made either by e-mail or to the postal address you provided to us when submitting your order.
Notice will be deemed to have been duly served and received immediately upon posting on our website or 24 hours after sending an e-mail or three days from the date of sending any letter. Sufficient proof of delivery of any notice shall be, in the case of a letter, the fact that such letter is properly addressed, postage paid and delivered to the post office and, in the case of an e-mail, that such e-mail was sent to the specified electronic address of the recipient.
Transfer of rights and obligations
The Agreement between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising hereunder, without our prior written consent.
We reserve the right to transfer, assign, charge, subcontract or otherwise dispose of a Contract, or any of our rights or obligations arising hereunder. arising from it, at any time during the validity of the Convention. For the avoidance of doubt, any such transfer, assignment, charge or other type of disposal does not affect your statutory rights as a consumer nor does it void, reduce or otherwise limit any express or implied warranty we may have given you.
Force Majeure Events
We are not liable or responsible for any failure to perform or delay in performing any of our obligations under the Agreement caused by events beyond our reasonable control (Force Majeure Event).
A Force Majeure Event is any act, event, failure to perform, omission or accident beyond our reasonable control and includes in particular (but not limited to) the following:
- Strikes, lockouts or other trade union actions.
- Social unrest, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
- Inability to use railways, ships, aircraft, motor vehicles or other public or private means of transport.
- Inability to use public or private telecommunications networks.
- Acts, decrees, laws, regulations or government restrictions.
- Any strike, breakdown or accident of the shipping and postal services or other means of transport.
The fulfillment of our obligations under any Contract shall be deemed to be suspended for the period of the Force Majeure Event and the time for the performance of our obligations shall be extended for a period equal to the duration of such period. We will use our reasonable endeavours to bring the Force Majeure Event to an end or to find a solution that will enable us to perform our obligations under the Agreement despite the Force Majeure Event.
Waiver
If at any time during the term of a Agreement we do not seek strict performance by you of any of your obligations under the Agreement or any of these Terms and Conditions, and/or if we fail to exercise any of the rights or remedies to which we are entitled under the Agreement or these Terms, this shall not constitute a waiver or limitation of such rights and remedies and shall not relieve you of your obligation to comply with such obligations.
Our waiver of any individual claim shall not constitute a waiver of any similar claim in future.
No waiver by us of any of these Terms or of our rights and remedies under the Agreement shall be effective unless expressly stated to be a waiver and notified to you in writing, as set out above in Article 18.
Partial Severability Clause
If any competent authority determines that any of these Terms or any provision of the Agreement is invalid, illegal or unenforceable to any extent, such terms or provisions shall be severed to that extent from the remaining terms and provisions, which shall continue to apply.to the fullest extent permitted by law.
Entire Agreement
These Terms and any document expressly referred to in them constitute the entire agreement between us with respect to the subject matter of each Agreement and supersede any prior written or oral agreement, understanding or arrangement between us.
Both you and we acknowledge that, in entering into the Agreement, neither of us relied on any representation, undertaking or promise made by the other party or implied orally or in writing in the course of our negotiations prior to such Agreement, except as otherwise expressly provided in these Terms.
Neither party may exercise any remedy in respect of any misrepresentation made by the other party, whether orally or in writing, prior to the date of each Agreement (unless the misrepresentation was made with fraud) and the exercise of remedies by the other party will be permitted only for any breach of the Agreement, as provided in these Terms.
Right to amend these Terms
We reserve the right to review and amend these Terms from time to time.
At the time you order products from us or use this website, you are subject to our then-current policies and Terms, unless required by law or government authority, in which case any changes will also apply to orders you had submitted prior to the changes.
Privacy Statement
We fully respect the personal data of our customers.
The personal data provided to us by a customer will not be disclosed to any third party for commercial purposes, without prior express consent. customer consent.
The information entered on this website will remain confidential.
Credit and other card information is not stored on our website.
Law and jurisdiction
The use of the website as well as the purchase of products through it are governed by Greek law.
Any dispute arising from or related to the use of the website or these Contracts is subject to the exclusive jurisdiction of the Courts of Athens.
Instructions for Use
Some of the products you will find in our online store have, according to research, therapeutic properties. However, we emphasize that we are not doctors and cannot guarantee the results of using any of our products. All information listed on our website is for informational purposes only and in no way replaces medical science. For health problems, always consult your doctor.
Comments
Your comments and observations are welcome. Please send us your comments and observations via our online contact form.